| 000 | 00631nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c51469 _d51469 |
||
| 003 | OSt | ||
| 005 | 20181106172712.0 | ||
| 008 | 151005b xxu||||| |||| 00| 0 eng d | ||
| 040 |
_aUCULIB _cUCULIB |
||
| 082 |
_223 _aD658.812 _bNAJ |
||
| 100 | _aNajjemba, Belinda. | ||
| 245 |
_aThe Role of Customer Relationship Management on Customer Loyalty : _ba case study of centenary bank / _cBelinda Najjemba. |
||
| 260 |
_a[s.l : _bs.n] , _c2017. |
||
| 300 |
_aix, 58 p. : _bill. ; _c31 cm. |
||
| 504 | _aIncludes references and appendices | ||
| 650 |
_aCustomer relationship _xManagement |
||
| 650 | _aCustomer loyalty | ||
| 942 |
_2ddc _cDIS |
||