000 00733nam a22002177a 4500
999 _c51589
_d51589
003 OSt
005 20181120133818.0
008 171002b xxu||||| |||| 00| 0 eng d
040 _aUCULIB
_cUCULIB
082 _222
_aD332.1
_bSEN
100 _aSengendo,Paul
245 _aThe Impact of Banking Software Upgrade on Customer Service Delivery in Uganda :
_ba case study of ABC Capital bank /
_cSengendo Paul.
260 _a[s.l :
_bs.n],
_c2018.
300 _axi, 40 p. :
_bill. ;
_c30 cm
502 _aThesis (BBA)- Uganda Christian University, 2018.
504 _aIncludes bibliographic references : (p. 34)
650 _aBanking Software
650 _aSoftware Upgrade
650 _aCustomer Service Delivery
942 _2ddc
_cDIS