| 000 | 00630nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c53942 _d53942 |
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| 003 | ugUCULIB | ||
| 005 | 20200402101547.0 | ||
| 008 | 200402b ug ||||| |||| 00| 0 eng d | ||
| 040 |
_aUCULIB _cUCULIB |
||
| 082 |
_222 _a658.5 _bFIT |
||
| 100 | _aFitzsimmons, James A. | ||
| 245 |
_aService Management : _bOperations, Strategy, Information Technology / _cJames Fitzsimmons A., Mona Fitzsimmons J. |
||
| 250 | _a6th ed. | ||
| 260 |
_aBoston : _bMcGraw Hill, _cc2008. |
||
| 300 |
_axvii, 537 p. : _bill. ; _c38 cm |
||
| 500 | _aIncludes Index | ||
| 650 |
_aManagement _97428 |
||
| 700 | _4Fitzsimmons, Mona J. | ||
| 942 |
_2ddc _cBKS |
||