The Role of Customer Care in Retention of Clients in Micro finance Institutions Collection :

Musimenta, Catherine.

The Role of Customer Care in Retention of Clients in Micro finance Institutions Collection : a case study of FINCA Uganda Ibanda district / Musimenta, Catherine. - s.l : s.n , 2013. - x,37(8) p. : ill. ; 30 cm.

Thesis (BBA)- Uganda Christian University, 2013

Includes bibliographical references (p. vii-viii)


Customer Care.
Micro finance Institutions

D658.812 / MUS