The Role of Customer Care in Retention of Clients in Micro finance Institutions Collection : (Record no. 30858)

MARC details
000 -LEADER
fixed length control field 00753nam a22002057a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20160209171931.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 151012b xxu||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency UCULIB
Transcribing agency UCULIB
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 22
Classification number D658.812
Item number MUS
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Musimenta, Catherine.
245 ## - TITLE STATEMENT
Title The Role of Customer Care in Retention of Clients in Micro finance Institutions Collection :
Statement of responsibility, etc Musimenta, Catherine.
Remainder of title a case study of FINCA Uganda Ibanda district /
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc s.l :
Name of publisher, distributor, etc s.n ,
Date of publication, distribution, etc 2013.
300 ## - PHYSICAL DESCRIPTION
Extent x,37(8) p. :
Dimensions 30 cm.
Other physical details ill. ;
502 ## - DISSERTATION NOTE
Dissertation note Thesis (BBA)- Uganda Christian University, 2013
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. vii-viii)
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer Care.
9 (RLIN) 15404
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Micro finance Institutions
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Dissertations & Theses
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Kampala Campus Library Kampala Campus Library Dissertation/Thesis Section 09.02.2016   D658.812 MUS 127589 09.02.2016 09.02.2016 Dissertations & Theses