Services Marketing : (Record no. 9351)

MARC details
000 -LEADER
fixed length control field 007950000a22002290004500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20180301162438.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120206t xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0072471425 (alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071199144 (international ed.: alk. paper)
040 ## - CATALOGING SOURCE
Original cataloging agency UCULIB
Transcribing agency UCULIB
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Edition number 22
Item number ZEI
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Zeithaml, Valarie A.
9 (RLIN) 15473
245 1# - TITLE STATEMENT
Title Services Marketing :
Remainder of title integrating customer focus across the firm /
Statement of responsibility, etc Valarie A. Zeithaml, Mary Jo Bitner.
250 ## - EDITION STATEMENT
Edition statement 3rd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Delhi :
Name of publisher, distributor, etc Tata McGraw-Hill,
Date of publication, distribution, etc c2003.
300 ## - PHYSICAL DESCRIPTION
Extent xx, 668 p. ;
Other physical details ill. ;
Dimensions 26 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 658-660) and index (p. 661- 668).
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Services marketing
9 (RLIN) 15475
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Bitner, Mary Jo
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Open Shelf Books
Koha issues (borrowed), all copies 25
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Date checked out Price effective from Koha item type Total Renewals
    Dewey Decimal Classification     Hamu Mukasa Library Hamu Mukasa Library Open Access / General collection; Level 2 06.02.2012 14 658.8 ZEI 60044 17.11.2015 20.07.2015 06.02.2012 Open Shelf Books  
    Dewey Decimal Classification     Hamu Mukasa Library Hamu Mukasa Library Open Access / General collection; Level 2 06.02.2012 15 658.8 ZEI 60047 07.10.2016 06.10.2016 06.02.2012 Open Shelf Books  
    Dewey Decimal Classification     Hamu Mukasa Library Hamu Mukasa Library Open Access / General collection; Level 2 06.02.2012 9 658.8 ZEI 60046 14.11.2017 13.11.2017 06.02.2012 Open Shelf Books 2
    Dewey Decimal Classification     Hamu Mukasa Library Hamu Mukasa Library Open Access / General collection; Level 2 06.02.2012 11 658.8 ZEI 60045 06.10.2016 06.10.2016 06.02.2012 Open Shelf Books