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Textbook of Social Administration : the consumer-centered approach / John Poertner, Charles A. Rapp.

By: Contributor(s): Material type: TextPublication details: New York : The Haworth Press, c2007.Description: xvi, 432 p. : ill. ; 22 cmISBN:
  • 9780789031778 (case 13 : alk. paper)
  • 9780789031785 (soft 13 : alk. paper)
Subject(s): DDC classification:
  • 361.30684 22 POE
Online resources:
Contents:
Consumer-centered social administration -- Initiating change through persuasion : the microskills approach -- An analytic framework for social program management -- Specifying and managing the social work theory of helping -- Program framework : the rest of the story -- Managing information : determining whether the program is operating as intended -- Selection and measurement of performance indicators -- Personnel management -- Fiscal management -- The inverted hierarchy.
Holdings
Item type Current library Collection Call number Status Barcode Course reserves
Books Hamu Mukasa Library Closed Access l Short Loan; Level 1 Non-fiction 361.30684 POE (Browse shelf(Opens below)) Available 115624

Information and Administrative Management Closed Access l Short Loan; Level 1 Easter Semester (January)

Books Hamu Mukasa Library Open Access / General collection; Level 1 361.30684 POE (Browse shelf(Opens below)) Available 115628
Books Hamu Mukasa Library Closed Access l Short Loan; Level 1 361.30684 POE (Browse shelf(Opens below)) Available 115627
Books Hamu Mukasa Library Closed Access l Short Loan; Level 1 361.30684 POE (Browse shelf(Opens below)) Available 115626
Books Hamu Mukasa Library Closed Access l Short Loan; Level 1 361.30684 POE (Browse shelf(Opens below)) Available 115625

Includes bibliographical references (p. 389-399) and index.

Consumer-centered social administration -- Initiating change through persuasion : the microskills approach -- An analytic framework for social program management -- Specifying and managing the social work theory of helping -- Program framework : the rest of the story -- Managing information : determining whether the program is operating as intended -- Selection and measurement of performance indicators -- Personnel management -- Fiscal management -- The inverted hierarchy.

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