Services Marketing : integrating customer focus across the firm / Alan Wilson ... [et al.].

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TextPublication details: London : Irwin/McGraw-Hill, c2012.Edition: 2nd ed. European edDescription: xxv, 559 p. : ill. (some col.) ; 27 cmISBN:

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Item type	Current library	Call number	Status	Barcode
Short Loan Books	Hamu Mukasa Library Closed Access l Short Loan; Level 1	658.8 SER (Browse shelf(Opens below))	Available	130813
Short Loan Books	Hamu Mukasa Library Closed Access l Short Loan; Level 1	658.8 SER (Browse shelf(Opens below))	Available	130814
Short Loan Books	Hamu Mukasa Library Closed Access l Short Loan; Level 1	658.8 SER (Browse shelf(Opens below))	Available	127787

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Includes bibliographical references and index.

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