The Service Edge : 101 companies that profit from customer care / by Ron Zemke with Dick Schaaf ; foreword by Tom Peters.
Material type:
- 0453006477
- 658.812 19 ZEM
Item type | Current library | Call number | Status | Barcode | |
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Hamu Mukasa Library Open Access / General collection; Level 2 | 658.812 ZEM (Browse shelf(Opens below)) | Available | 90273 |
Browsing Hamu Mukasa Library shelves,Shelving location: Open Access / General collection; Level 2 Close shelf browser (Hides shelf browser)
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658.8101 MON Sales Management : | 658.812 FIR Portfolio Development Workbook : | 658.812 GOL Agile Competitors and Virtual Organizations : | 658.812 ZEM The Service Edge : | 658.82 EFF Efficient Sales Performance | 658.827 TIM From Bricks to Clicks : | 658.83 DIL Marketing Research in a Marketing Environment / 3rd ed. |
"NAL books."
Includes bibliographical references and index.
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